Profit from better relationships
The easiest and most powerful customer experience
platform for Property Managers
BETTER
RELATIONSHIPS
Create meaningful relationships by giving your customers a platform to provide relevant and private feedback.
SMARTER
DECISION MAKING
Receive a range of metrics specific to your business. Rank staff engagement, service delivery, property performance and brand strength.
GREATER
EXPERIENCES
Deliver an intimate customer experience and exceed your client expectations. Harness advocates to grow your business.
For Property Managers, by Property Managers
Umanest delivers feedback on your business to better understand customers, staff and growth
Customer expectation has increased. Umanest delivers your business an in-depth understanding of what your customers want and how your team delivers.
Turn your customer relationships into key performance metrics. Quickly and easily monitor performance individually and across your full branch network.
How it works
Fun and Engaging Surveys
Giving regular feedback is now enjoyable for your customers and the results are insightful for you. Make your customers voice heard and collect structured data.
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Powerfully Simple Portfolio Dashboards
On the ground feedback delivers your portfolio mood across the key areas of your business. Simple and visual data helps you manage your business.
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Supporting Your Team
Provide your team members with actionable data, supporting transparency and accountability. Make relationship performance a KPI and build a team of high performers.
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Compare Performance across your Organisation
Internal leadership and strategic alignment is easily quantified and comparable. Visually benchmark performance across your portfolios and types of customers.
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Safety net for Customers at Risk
Ensure a question or concern does not fall through the cracks. Get notified about customers at risk and take decisive steps in a controlled environment. Increase your customer retention.
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Great feedback becomes great Reviews
Identify your happy customers and make it easy and systematic for them to support your brand. Turn good relationships into profit, with stronger reputation attracting trust.
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