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Profit from better relationships

The easiest and most powerful customer experience
platform for Property Managers

BETTER
RELATIONSHIPS

Create meaningful relationships by giving your customers a platform to provide relevant and private feedback.

SMARTER
DECISION MAKING

Receive a range of metrics specific to your business. Rank staff engagement, service delivery, property performance and brand strength.

For Property Managers, by Property Managers

Umanest delivers feedback on your business to better understand customers, staff and growth

Customer expectation has increased. Umanest delivers your business an in-depth understanding of what your customers want and how your team delivers.

Turn your customer relationships into key performance metrics. Quickly and easily monitor performance individually and across your full branch network.

How it works

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Fun and Engaging Surveys

Giving regular feedback is now enjoyable for your customers and the results are insightful for you. Make your customers voice heard and collect structured data.

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tenants

Powerfully Simple Portfolio Dashboards

On the ground feedback delivers your portfolio mood across the key areas of your business. Simple and visual data helps you manage your business.

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landlords

Supporting Your Team

Provide your team members with actionable data, supporting transparency and accountability. Make relationship performance a KPI and build a team of high performers.

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Compare Performance across your Organisation

Internal leadership and strategic alignment is easily quantified and comparable. Visually benchmark performance across your portfolios and types of customers.

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Safety net for Customers at Risk

Ensure a question or concern does not fall through the cracks. Get notified about customers at risk and take decisive steps in a controlled environment. Increase your customer retention.

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google-reviews

Great feedback becomes great Reviews

Identify your happy customers and make it easy and systematic for them to support your brand. Turn good relationships into profit, with stronger reputation attracting trust.

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